- I can’t log in to the new fleet portal.
Please contact partner support, and we will send you a temporary password. - How was my report calculated?
The invoice for December was calculated taking the sessions from November 30, 2021, until December 14, 2021, at midnight CET.
The invoice for January was calculated from December 15, 2022, to January 14, 2022, at midnight CET. - How can I download the report?
Please go to reports, and click on “email CSV file”. You will receive your report in your invoice. - How can I open a CSV file in Excel?
After downloading the report, please open it in excel and follow the following steps:
Select column A
Go to Data
Click the option “Text to column.”
Select “Delimited” and click Next
Select coma or the option that provides you the best visualization according to the configuration of your laptop, and click next.
Then click General, and finish.
Fleet FAQ
